22 02, 2013

How Zappos Totally Rocks Customer Service with Social Phone Systems

Did you read the story about the record breaking 8 hour phone call a Zappos customer service representative endured? Well, good for her.  Most of us would never hang out on the phone that long with anyone – even our … Continue reading

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18 02, 2013

5 Reasons You Get the Best Customer Support with a Social Phone System

When was the last time you surveyed your customers?  Did you ask what they like about your business? How about what they hate? When you start to ask questions, you’ll be surprised by what you learn. In fact, most companies … Continue reading

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14 02, 2013

3 Sexy Features of Social Phone Systems

Wondering what to get your business for Valentine’s Day? It’s no surprise how many Halloo clients are falling in love with social phone systems this year. While the concept is easy, they’re reaping big rewards … the sexy kind. There … Continue reading

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12 02, 2013

Ultimate Love Match: CRMs and Social Phone Systems

If you’ve been using a RSS-looking CRM system, getting all the data in the right boxes at the right screen is frustrating.  It often doesn’t save and if you miss a detail you may mess up the next person down … Continue reading

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12 02, 2013

3 Very Important Differences Between a Freelance Copywriter and an Employee

If you’ve been considering who you need to hire to fulfill the writing roles of your company, a freelance copywriter or professional copywriter might be the perfect fit.  But who do you need?

7 02, 2013

Top-secret Advice About How to Hire a Freelance Copywriter in Philadelphia

Image Source: Flickr.com Anything that I'm about to tell you, you have to keep quiet.  Not quite like your three-year-old in church quiet, actually, truly quiet. If you just tell everyone, it won't be top-secret advice, now will it? Today, I thought I'd share my freelance copywriter advice about, well, who to hire. 

4 02, 2013

Jaw-dropping Results on Just How Much More Efficient Social Phone Systems Are

What if I suggested that most of your small business phone system issues could be instantly eliminated?  You know, the, “I thought you called the customer back” loss of sale issues that happen to the best companies out there.  Social … Continue reading

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1 02, 2013

3 Key Answers to What Is a Social Phone System

What is a social phone system? When you connect the very specific call log information with social media (i.e. putting faces and names to all the calls coming in or going out) you have a social phone system. A social … Continue reading

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